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Your return

For all return requests, please let us know the item(s) you wish to return. We will send you a return slip as soon as possible 😊 You can make your return request by clicking on the link below: YOUR RETURN

Be careful , sometimes our emails go to your spam folder. Do not hesitate to consult them if you do not see a response from us 😉

We consider that a doe can make a mistake, change her mind or simply not like what she has chosen.

We have therefore decided to offer you the return or exchange costs!
(In France and Europe)

Return conditions

✅ 14 days to return items that do not suit you,

✅ Returned items must be new with their tags, unworn or washed,

✅ For simpler management, we go exclusively through our service provider Chronopost. Your package will be dropped off at a “Shop2Shop” relay point in the network or in a partner network in other European countries.

Our team is committed to processing your return within 10 days of receipt of the package at our premises . We will carry out a usage check before validating the reimbursement which will take place, at most, 15 days after receipt of the package.

As provided for in our General Terms and Conditions, only the items will be reimbursed : outbound delivery costs (if they occur) will remain the responsibility of the buyer.

During sales periods or on our "Low prices" product range , €4 will be deducted from your refund as a contribution to the return shipping costs (in the case of returning a reduced/sale product).


By phone or Whatsapp, you can contact us at , Tuesday to Saturday from 10:30 a.m. to 6:30 p.m.


For any questions, do not hesitate to send us an email to

Social networks

We are also very present on social networks. Don't hesitate to use their private messaging service.

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